Neighborhood Services

Mission Statement:
To improve the quality of life in Waterloo by supporting and enabling neighborhood associations to initiate and maintain improvements in the city's neighborhoods through a proactive partnership of government commitment and civic responsibility.

Our Goal is to enable Waterloo's residents to continue making their neighborhoods a better places to live.

Neighborhood Services and Development promotes revitalization of neighborhoods by: 

  • Providing support to neighborhoods.

  • Bringing together action teams to approach issues proactively.

  • Promoting neighborhood efforts.

  • Serving as an initial link to community resources.

 

Neighborhood Association Handbook
click here (pdf)

Neighborhood Association Map
click here (pdf)

Contact Information

Neighborhood Services
620 Mulberry Street
Waterloo, IA 50703
Phone: (319) 291-9145
Fax: (319) 291-4431
Email: Felicia.smith@waterloo-ia.org

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What's New:

The city of Waterloo has received the 2018 Audrey Nelson Community Development Achievement Award from the National Community Development Association (NCDA) for its innovative use of Community Development Block Grant (CDBG) funding on the Grand Crossing development project.

The award was presented during the NCDA’s Winter Conference Friday, Jan. 26 in Washington. Mayor Hart and Rudy D. Jones, Director of Waterloo Community Development, were in Washington to receive the award.

grandcrossingaward

From left to right: Sheryl Kenny - NCDA Treasurer,  Steve Gartrell - NCDA Conference Planner, Vicki Watson - NCDA Exec. Director, Rudy Jones - Director of Waterloo Comm. Dev, Patrick Sullivan Sr. - NCDA President, George Mensah - NCDA Vice-President


The Grand Crossing project provides a total of 68 new rental units, including 36 designated as low-income units. The newly constructed low-income units are significantly superior to the majority of existing low-income housing. Most of the existing inventory is made up of poorly maintained, older homes pre-dating 1978. Many also have lead hazard issues. This project is a model project for future development in Waterloo.


“These new, high-quality units are a significant boost to our affordable housing inventory. They also demonstrate to developers that demand exists for these types of projects,” says Rudy Jones, Director of Waterloo Community Development. “ It is an excellent example of successful low-income and market rate mixing as they reduce stigma and raise the standard of affordable housing in the community.”

This is the second award for this project, having received the HousingIowa Award from the Iowa Finance Authority in September of 2017.

City Department Contacts: 
The following table provides a list of concerns and city departments that can be contacted to resolve those concerns.

Concern

Department

Phone

Unkempt Private Lots

Waste Management Services

(319) 291-4455

Garbage, Litter,Trash, Inoperable Motor Vehicles,Open Dumping, Vacant Structures and Fire Hazards

Code Enforcement

(319) 291-3820

Structurally Unsafe Buildings

Waterloo Building Inspections

(319) 291-4319

Salvage and Recycling activities

Waterloo Planning and Zoning

(319) 291-4366

Flood Plain Construction

Waterloo Planning and Zoning

(319) 291-4366

Sidewalk Concerns

Waterloo Engineering Dept.

(319) 291-4312

Hazardous Street and Alley Conditions

Waterloo Street Dept.

(319) 291-4267

Trees

Waterloo Leisure Services Dept.

(319) 291-4370

Illegal Burning

Waterloo Police Dispatch

(319) 291-2515